Incident Reporting Procedure Thank you all for taking the time to respond. I have been working with people who are desk based, so clicking a link and completing a form was fine. Now I am working with fabricators and engineers who never access computers and don't all have smart phones (or want to use them for work).
The idea of being anonymous to start with is good, but with only 50 employees, 40 of whom are in the workshops, they all know who did what.
With your system, @LouiseB, is the identity of the reporter recorded and accessible by someone (say the H&S Officer), but left off any reports going to managers? Otherwise, would it not be hard to identify if there is a pattern with a certain person always having near misses or incidents?
@Lee - it is so difficult to get something that works! To make a change I am going to have to develop a system and present it in its entirety to the management team who are totally on board with so much but have a blind spot when it comes to the reporting- people just 'should' use the current system. This means I need to get as much info as possible about different options available without being able to trial them out or raise them casually.
@Tony: We have have weekly toolboxes where I cover a certain topic (e.g. confined spaces when we have a lot of such work coming up) but with management reps there, I think people are more resistant/defensive and don't want to raise their head above the parapet in case it gets shot down. The culture is not bad, it is just that they have all worked together for years and personalities come in to play 'oh well, you are always complaining about that' and 'well you are always the one that rushes things' etc.
If you could just supply me with the magic cure-all, that would be perfect... ;)
Thanks again.