Hi Simon & Lee (and everyone else who has taken the time to read and comment)

Thanks for your feedback! I especially like Simon's analogy using NZTA! Very appropriate for us as we also are a trucking/towing company so I found this amusing. As for Zero Harm.... well we'll see about that!

One of the things for "compliance" with ISO45001 and working towards our first surveillance audit is that to comply with HSWA, we MUST involve staff who are doing the job when we create or audit/edit our Hazard ID/Risk Register. In our industry, it's hard to get the drivers out of trucks for enough time to come to the boardroom for a meeting to meet that particular compliance requirement.

Engagement is a real problem (like Lee said), and I struggle with relying on Intranet posts or even direct emails to get people to react or give an opinion. SOP's are published asking for feedback, but rarely do we get any. Short of getting into a truck with a driver to pin him down and force some engagement out of him, (and there have approx 40 other drivers as well) - we really struggle and it's a problem.

Sorry for the rant, but am a bit frustrated. Even TBT's are difficult to achieve with such a dynamic, revolving (24/7 service) and it's difficult to get enough staff together at one time to achieve what we need. Any ideas would be welcome.

Appreciate all the comments, thank you :)

Great feedback... thank you all!

My takeaway now is to drill down to the top 10 risks, integrate those into our SOP's and link them back to our OH&SMS/Risk Register so that we have an auditable pathway and one for workers to follow should they choose. Great comments across a wide variety of industries - this is so good :)