" may be covered in the ACC Accredited Employers Programme (AEP) - Accredited Employers Programme Audit guidelines. Elements 10 to 17 give a framework "covering injury management, including claims administration and rehabilitation" and may be applicable for the processes you wish to implement.more thorough processes about how we manage long-term work and non-work related injuries — Sarah Becker
If you are interested in workplace health & safety in New Zealand, then this is the discussion forum for you.