One possibility I would look into, since Vault is very customisable for what each type of user can see/access, is to check that the risk management module is not unselected in the user access profiles being assigned to your users.

To answer the question of "do you use it" - so far out of nearly a dozen companies that use Vault I have only seen one that has used the risk registers in any productive way.

We have our H&S Risk register in Vault - its been great to everything H&S in the same system. I've found the help desk super helpful and quick to response to any queries.

We also have Vault and use it for our Risk Register including Multiple Risk Assessments. No problems in accessing, inputting information into Risk Assessment Module and getting help when required.

Hi Melissa,
I manage Vault/Damstra for our workplace.
Have you managed to sort your risk register? MattD2 is spot on regarding it is possibly not selected in your user group profile settings. Go to your settings and select this under Users.
I hope this helps