Hi Steve
What size businesses are your franchisees operating Donna? ....Home/Commercial services cleaning / garden maintenance
What sort of age are your Zees? ...Mix of all ages
Are they comfortable using your app on a mobile phone, or is it another embuggarence that takes as long to complete, as it takes to complete the work they do? .....No matter what job anyone does for a commercial gain, site checks should be completed, timing/recording /working is all factored in to their quotes (they price their clients) . To record it in the app - takes but a few minutes. If there was a new hazard on that site, then they would have to do some extra recording.
Is there a perception that the H&S is some form of spyware peering over their shoulders? No, the comments are "we know we have to do it, but its just beuracratic BS etc,. It is excuses, not reasons.
Is the H&S system actually fit for purpose? Yes it is - and it is a very simple one to use .
Thank you everyone for your valuable contributions, I will just keep chipping away at this. Slow and steady.

Thank you Craig, I appreciate your suggestions, and you are quire correct, its a constant task and the leather on the ground and the many flights around the country, the communications both written and verbal from myself and our Business Advisors has made a significant difference. It is always good to network with others as I am positive that other franchise companies have the same challenges, so yes please my email is donnaatfranchiseddotcodotnz

Hi thank you for your links and the information. Yes I am aware of WorkSafes interest with Aramex, but not the other two and I will look into those too.

Hi Steve, thank you for your valuable comments. As the Master Franchisor we are providing our franchisees with systems/ training / advice and support in all aspects of operating their businesses. The H & S system we use, can and does get changed/ improvements made from suggestions from franchisees, our business advisors, managers and myself. Yes there is variation in the work and the clients, and there are sample forms that can be copied and edited to be specific for each client and is a very simple process. Termination for non compliance, is the very last resort; getting the engagement and understanding of the benefits, the value to them is the goal, to have every one go home and how talking, showing, actioning , learning and documenting can help them.

This is what I received from WorkSafe in December 2021
Thank you for contacting WorkSafe New Zealand and apologies for the delay in our response due to an extremely high volume of general enquiries.

We would agree that there is no need to report COVID-19 cases to WorkSafe even if there is a possibility it was contracted through work. If a worker is diagnosed with COVID-19 a medical officer of health will notify WorkSafe of this, so we do not expect PCBUs (Persons Conducting a Business or Undertaking) or workers to make a notification.

As COVID-19 is a public health matter and the Ministry of Health is the lead agency for responding to COVID-19, WorkSafe will not be taking direct action on any notifications we do receive. And it is up to the individual business on how the information will be kept or classified within the workplace, as it is for your own business records.