Hi Jo,

Have you tried getting the workers to push the ladder trolleys through at a slight angle, not directly through. The flaps tend to slide off to the side instead of being carried all the way up and over the top which reduces the swing back. Definitely a short term measure relying on behaviour but easy and quick to implement and I've seen it used very effectively.

Safe365 is relatively inexpensive and has the benefit of having the capability and culture assessment system built in. I've been using it for a couple of years and the addition of the app just makes the system even better.

There is a fingertip-less glove available that has the tips of the thumb and first two fingers exposed. This allows for cut protection on the palms and fingers but allows for fine dexterity on the fingertips.
Link

Our system provides the facility for mobile auditing / checks so each month we have the target that every field worker has an individual check on them, usually performed by a supervisor or manager that takes between 5 - 10 minutes.
Each month we have 1 or more questions about their view on safety. The current question asks how they would improve the PPE they are issued with, but they have ranged from safety knowledge, behaviours to hazards and work methods.
Answers to these questions are populated into an automatic report and dashboard so we have a mostly live measure that gives us far more pro-active responses than ever before than with just passive near miss or hazard IDs. This also gets rid of the blame or the fear of being held accountable for a near miss because they are telling us what is unsafe, not what happened when who put their whats where.

It has the added benefit of evidence showing one aspect we are engaging with the workforce as well as an ongoing set of data we can analyse trends with regarding their behaviours, activities and even checks they have the training for the job they were doing at the time.